Membership Terms

Last updated July 2026. These terms form an agreement between you and Darren P McIntosh, trading as Team MacAttack ("we", "us"), of Flat 2 Brook House, 418a Hale End Road, London E4 9PB. Please read them before joining.

1. Your membership

A membership gives you access to our gym and group classes, plus any included 1-2-1 personal training (PT) sessions for your tier. The exact benefits and price of each tier are shown on our Membership page and may be updated from time to time.

2. Eligibility & health

You must be 18 or over to hold a membership (under-18s may train with par/guardian consent and supervision arrangements agreed with us). Boxing and fitness training are physically demanding. You confirm you are in good health and have no condition that makes training unsafe; if in doubt, consult your GP first. You take part at your own risk and must follow coach instructions and gym rules at all times.

3. Fees, billing & automatic renewal

• Monthly and annual memberships are recurring subscriptions. By subscribing you authorise us (via our payment provider, Stripe) to charge your chosen payment method automatically each billing period until you cancel.
• Your first payment is taken when you join; renewals are taken automatically on each renewal date until cancelled.
• Prices are shown inclusive of any applicable taxes. If we change membership prices we'll give you reasonable notice before your next renewal; continuing your membership after that constitutes acceptance.
• Payments are processed securely by Stripe — we never store your full card details.

4. Cancellation & refunds

• You can cancel at any time from My Membership via our secure billing portal. Cancellation stops future payments.
• When you cancel, your membership remains active until the end of the period you've already paid for; it does not auto-renew after that. We do not provide partial refunds for the remainder of a paid period.
• Where you have a statutory right to cancel a distance contract within 14 days, that right applies; however, if you ask us to start your membership immediately you may be charged for services provided up to the point you cancel.
• Booking-level cancellations (classes and PT sessions) are covered by our Cancellation Policy, including the 24-hour rule and weekly PT allowance.

5. Failed payments

If a renewal payment fails, we'll let you know and our payment provider will retry. Please update your card promptly from the billing portal. If payment can't be collected your membership may be suspended or cancelled, and access (including included PT allowances) paused until it's resolved.

6. Freezing or changing your tier

You can change tier at any time via the billing portal or by contacting us; changes take effect from your next billing period. If you need to freeze your membership (e.g. injury or travel), please get in touch.

7. Conduct

We want a safe, welcoming gym. We may suspend or end a membership, without refund, for behaviour that endangers or harasses others, damages property, or breaches gym rules.

8. Liability

We maintain our facilities and run sessions with reasonable care, but nothing in these terms limits our liability for death or personal injury caused by our negligence, or for anything that cannot lawfully be excluded. Otherwise we are not liable for loss or injury arising from your failure to follow instructions or disclose a relevant health condition.

9. Changes to these terms

We may update these terms from time to time. The current version is always on this page, with the "last updated" date above. Significant changes affecting your membership will be notified to you.

10. Data & privacy

We handle your personal data in line with our Privacy Policy.

11. Contact

Questions about your membership? Contact the team and we'll be happy to help.

This page is a plain-English summary of our membership terms and is not legal advice. We recommend having these terms reviewed by a qualified professional before relying on them.